Privacy Policy

Your privacy is important to us and we undertake to respect and honor your concerns about maintaining strict privacy.

This Privacy Statement (“Privacy Statement”) applies to information collected by and from EMES Beauty, LLC’s (“EMES,” “we,” or “us”) Web sites, mobile Web sites, apps and the like (the “EMES Properties”). EMES Beauty, LLC, parent company of EMES Fragrance, is committed to protecting the privacy of its Users (“Users,” or “you”). We have created the following Privacy Statement to give you an overview of the type of information we collect, how the information is used and how the information is safeguarded. Information is collected from Users by EMESthrough the use of the EMES Properties. This privacy statement applies solely to information collected by EMES.

By visiting and/or using any of the EMES Properties, you consent to the practices described in this Privacy Statement.  If you have questions or concerns regarding this statement, you should contact EMES by e-mail at


In order to personalize and improve your experience throughout the EMES Properties, we collect information about our Users in a variety of ways. In some cases, EMES asks Users directly for information in order for them to purchase products or use our services, and, in other cases, information is collected automatically as Users are using EMES Properties. You may choose not to provide certain information, but then you may not be able to purchase products or take advantage of certain features we offer.

The following is a summary of the kinds of information we collect:

  1. Active Collection.

EMES collects certain information either voluntarily or as required in order to register with EMES or use certain EMES services or features. This type of information includes:

  • Contact information, such as name, company name, mailing address, e-mail address, phone and FAX numbers.
  • Shipping or transaction information, such as billing address and financial information (credit card number and expiration date) if you choose to purchase products offered for sale on one or more of the EMES Properties.
  • Demographic information about the User and/or the User’s company/institution.
  • Information you enter in forms and optional surveys or contests, such as name and e-mail address.
  • Information provided in connection with discussions on bulletin boards, in chat rooms, and in messaging or other interactive services.
  • Information provided in e-mail requests and communications.
  • Information from other sources. In order to personalize our services by providing better product recommendations or special offers we may think will interest you, we may request and receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily. In addition, we may acquire User names, e-mail addresses and mailing addresses for select mailings from third parties.
  1. Passive Collection

Some information is collected automatically while you are using EMES Properties. It is important to note that EMES stores this information to ensure its Users receive optimal service while using EMES services. This type of information includes:

  • Log Files: Log files information, such as IP addresses, browser type, domain names, number of page views, login frequency, page or section accesses. Log files are used to track user usage and engagement and to gauge the effectiveness of our different services. We use your IP address to help diagnose problems with our server and to administer EMES Web sites.
  • Cookies: EMES Web sites use cookies to allow us to recognize you when you return to our site and to provide you with customized services and information. Although we do not store personal information in cookies, we do sometimes tie cookies to User member IDs, which is then used to pull personal information out of the database for identification purposes. If Users reject a cookie placed by EMES, they may not be able to use some EMES Web site services (e.g., purchase products or establish a User Account).
  • EMES also uses third parties to provide services to you on behalf of EMES, and in doing so they may set cookies on the site for functionality such as Live Chat and web analytic services. If you reject these cookies, you may not be permitted to use these features. Also, we use a third party to provide web analytic services which allows EMES to track Web site usage statistics and checkout information. For additional information regarding the information made available to third parties by EMES, see How Does EMES Use the Information Collected provided below.

For information on how to have your browser disable cookies or provide a warning before accepting a cookie, please refer to the cookie options in your browser’s Options or Preferences menu.

  • EMES employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that helps us better manage content across our sites by informing us what content is effective. We use clear gifs in our HTML-based e-mails to let us know which e-mails the recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. In addition, clear gifs may be set by third parties to track sales resulting from Internet advertising campaigns and banner advertisements appearing on other Web sites. If Users would like to opt-out of these e-mails, they should see the Opt-out section.

EMES endeavors to comply with state, local and federal laws regarding the preservation and archiving of information collected. In addition to the uses described elsewhere in this Privacy Statement, EMES may use the information you provide in the following ways:

  • To contact you about our products and services or about your use of the EMES Properties.
  • For marketing and promotional purposes.
  • For catalog mailings if you request to receive a catalog.
  • To respond to your comments or requests or to request feedback regarding our products or services.
  • For billing purposes, to facilitate transactions and to fill User orders in connection with purchases of products offered by EMES.
  • For the specific purpose for which the information was provided.

EMES operates globally so it may be necessary from time to time to transfer your information internationally. In particular, a User’s information will likely be transferred to and processed in the United States where many of our central databases operate. The data protection and related laws of other countries, such as the United States, may not be as comprehensive as those in your country. Please be assured that we take reasonable steps to ensure that your privacy is protected. By using the EMES Properties, you consent to your information being collected, used and transferred as set forth in this Privacy Statement.


EMES communicates with its Users when it has new products or services it feels are of special interest to you. Unless you opt-out of communications from EMES, you will receive the following types of


  • Special Offers and Updates. Users will occasionally receive information on products, services and special deals or coupons from EMES and its partners. Out of respect for the privacy of our Users, we present the option to not receive these types of communications. Please see the Choice/Opt-out section.
  • User Care. We communicate with Users on a regular basis to provide requested services and in regards to issues relating to their account.
  • Refer a friend. If a User elects to use our referral service for informing a friend about our site(s), we ask them for the friend’s contact information. EMES will automatically send the friend an e-mail inviting him/her to visit the site(s). EMES maintains this information for the purpose of sending e-mail and tracking the success of our referral program. The friend may contact EMES to request the removal of this information from our database by sending an e-mail requesting removal to

Information about our Users is an important part of our business. EMES discloses information you provide to us with third parties as described below.

  • We will share your information with independent contractors, service providers and consultants who assist us in our business or in providing Users with goods or services. However we will only share such personally identifiable information, as we deem necessary for them to carry out their obligations to EMES. Third parties are obligated to only use and/or disclose your personally identifiable information for the purpose for which EMES disclosed the information to them, and no other purpose.
  • We share aggregated, non-personally identifiable, demographic information with independent contractors, service providers, consultants, advertisers and other partners.
  • EMES investors receive reports on number of Users, items purchased, page views, logins, etc. They do not receive any personally identifiable information.
  • In the event thatEMES goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, Users’ personal information generally is one of the transferred business assets. For more information, see our Notification of Changes section below.
  • EMES will disclose personal information if necessary to fulfill our service obligations or if required to do so by law or if in our good faith judgment, such action is reasonably necessary to comply with a current judicial proceeding, a court order or legal process served on EMES, to respond to any claims, or protect the rights of EMES and its Users and the public.
  • Other than as described above, you will receive notice when information about you may go to third parties, and you will have an opportunity to choose not to share the information.

The security, integrity and confidentiality of your information are extremely important to us. EMES has implemented technical, administrative and physical security measures that are designed to protect User information from unauthorized access, disclosure, use and modification. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.


EMES may offer links to other Web sites. Please be aware that EMES is not responsible for the privacy practices of such linked sites, including sites of our partners. We encourage our Users to be aware of this when they leave any of the EMES Properties and to read the privacy statements of each and every Web site that collects personally identifiable information.


From time to time, our sites request information from Users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address) and demographic information or your name and e-mail address. Contact information will be used to notify the winners and award prizes. Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of EMES Web sites.


None of the EMES Web sites are directed at children, and EMES does not sell products for purchase by children. We may, however, sell children’s products for purchase by adults. If you are under the age of 18, you may use EMES Web sites only with involvement and authorization of a parent or guardian.



EMES gives Users the ability to opt-out of receiving future communications. To opt-out of email communications follow the “un-subscribe” links included at the bottom of email communications or send an email to


EMES reserves the right to make changes to the Privacy Statement at any time. If we plan to make significant changes to any of our privacy policies or practices with respect to how we use personally identifiable information, we will post those changes to 30 days before they take effect so our Users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Please review our Privacy Statement periodically to see recent changes.


If you have any questions about this Privacy Statement, the practices or your dealings with any EMES Web sites, or wish to receive a printed version of this Privacy Statement, please contact us:



If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by EMES to third parties for the third parties’ direct marketing purposes. With respect to these entities, this privacy policy applies only to their activities within the State of California. To make such a request, please send an email to

In your request, please specify the particular product, service and site within the EMES Web sites to which your request pertains.